We’ve gathered the most frequently asked questions about our moving services

Can I use Sirva as a private individual?

Absolutely! We assist private individuals, companies, and public sector clients with moving and related services.

What kind of moving services does Sirva offer?

We offer local, national, and international moving services—for both individuals and businesses. Our services include packing, transport, storage, cleaning, and special handling.

Do you offer international moving?

Yes, we provide door-to-door moving services worldwide, including customs clearance and export packing.

What is meant by local moving?

Local moving covers assignments within approximately a 50 km radius from our branches in Oslo, Bergen, Stavanger, and Kristiansand.

Do you offer storage of belongings during a move?

Yes, we have our own temperature-controlled and secure storage facilities in Oslo, Bergen, and Stavanger. We’ll find a solution upon request.

Does Sirva offer packing services?

Yes, we offer standard packing, export packing, and special packaging. For international moves, we recommend that all packing be done by us for insurance purposes.

Does Sirva offer customs clearance?

Yes, we handle both import and export customs clearance.

Do you offer moving services in the evenings or on weekends?

Yes, for an additional fee, we can provide moving services outside regular working hours.

Do you offer free inspections?

Yes, we offer free video inspections. Physical inspections can be arranged if needed, but may incur a cost.

Can I use Sirva as a business for moving and other services?

Yes, we assist small, medium, and large businesses with moving, storage, and special handling.

Do you offer moving of art, antiques, or special items?

Yes, we provide special packaging and handling for fragile and valuable items. Contact us for an assessment..

What kind of insurance do you offer during moving and storage?

We offer door-to-door moving insurance and insurance during storage. Contact us for details on coverage and terms.

Do you offer environmentally friendly transport?

Yes, we use eco-friendly packaging, recycle waste, and offer electric vans as a green alternative.

How do I communicate with Sirva during the process?

You will be assigned a dedicated Move Manager who will guide you through the entire process.

What does the moving truck bring?

The moving truck is equipped with blankets, bags, dollies, tools, and floor mats. If needed, we bring special packaging for fragile items.

When should I contact you for moving?

Get in touch as early as possible. For local and national moves, we recommend at least 2–3 weeks in advance. For international moves—even earlier.

Do you offer moving services in the evenings or on weekends?

Yes, for an additional fee, we can provide moving services outside regular working hours.

Do you have more questions?
Feel free to contact us by email or phone – we’re happy to help!